General safety instructions
Here you will find general safety instructions that must be observed during the installation and use of our products.
Read these instructions carefully and familiarize yourself with the device before installation, operation, use, and maintenance.
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Do not allow any liquid to enter the interior of the device.
This may result in electric shock or short circuits.
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Keep small parts and packaging materials away from children. Risk of suffocation!
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Route all connection cables safely to prevent tripping hazards.
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Do not use a damaged device. Have any damaged device repaired immediately.
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Protect the device from dust, aggressive liquids, and vapors.
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Connect only approved accessories.
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Do not install or connect cables during a thunderstorm.
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Mounting, installation, and commissioning may only be carried out by qualified electrical personnel.
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For work on systems with 230 V AC mains connection, the safety requirements according to DIN VDE 0100 must be observed.
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All products supplied with external voltage (especially those with 230 V mains voltage) must be disconnected from the power supply before being mounted or opened.
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When installing call systems, the general safety regulations for telecommunication systems according to VDE 0800 must be observed:
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Separate routing of mains and low-voltage cables
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Minimum distance of 10 cm when routed together
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Use of separating barriers between power and low-voltage cables in shared conduits
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Connect or disconnect all connection cables only when the power supply is switched off.
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Technical support
If you experience any difficulties with the commissioning or configuration of our products, our experienced technical support team is available to assist you.
Availability:
Monday – Thursday: 07:00 – 16:30
Friday: 07:00 – 13:00
Email: service@tge-gruppe.de
Phone: +49 7951 488 9200
ESD warning
You may be electrostatically charged!
Before opening the housing and working on the wiring, discharge yourself by touching grounded metal parts to avoid damage to the device.